25 Customer Service Workers Reveal The “Complaint That Broke” Them

Customer service complaints are probably not anything new to many of us as many of us have worked in customer service at some time or still do.

And that means most of us have had to deal with an incredibly unpleasant customer.

Whether they complained about something totally ridiculous or insulted you for no reason whatsoever, the old adage “the customer is always right” is not always right. In fact, the customer sometimes breaks your spirit and makes you a bitter, depressed husk of a human being.

Twitter user @keally22 started a now-viral thread about customer service complaints and experiences that totally decimated the workers’ spirits.

She then followed with a different story:

@kels/twitter

But, rejoice! There are many of us out there, sharing those customer experiences that broke us. Take comfort in the numbers.


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