You’ve probably heard the maxim “the customer is always right” but here’s the thing, that’s not the actual quote.
The actual quote is “The customer is always right, in matters of taste.” Nothing about price, nothing about service, nothing about refunds, certainly nothing about facts, just taste.
When it comes to things other than taste, as a matter of fact, it would seem the customer may be closer to always being wrong than right.
Point in case, these people…
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